![]() ![]() A call to the toll-free number listed in the invoice was received by a man who answered the phone as generic “customer service,” instead of trying to spoof PayPal or Walmart. The reader who shared this phishing email said he logged into his PayPal account and could find no signs of the invoice in question. The phony PayPal invoice, which was sent and hosted by. Here’s the invoice that popped up when the “View and Pay Invoice” button was clicked: If you suspect you did not make this transaction, immediately contact us at the toll-free number….” This transaction will appear in the automatically deducted amount on PayPal activity after 24 hours. “$600.00 has been debited to your account for the Walmart Gift Card purchase. Hovering over the “View and Pay Invoice” button shows the button indeed wants to load a link at, and clicking that link indeed brings up an active invoice at .Īlso, the email headers in the phishing message (PDF) show that it passed all email validation checks as being sent by PayPal, and that it was sent through an Internet address assigned to PayPal.īoth the email and the invoice state that “there is evidence that your PayPal account has been accessed unlawfully.” The message continues: For starters, all of the links in the email lead to. While the phishing message attached to the invoice is somewhat awkwardly worded, there are many convincing aspects of this hybrid scam. During the voice prompts I said, “Connect me to customer service.” You can also just press 0 or say, “PayPal agent.” Eventually, I reached a real person at PayPal.A copy of the phishing message included in the invoice. You may receive faster help by visiting our Help Center and sending us a message.”īut I wanted to talk to a human being. ![]() ![]() PayPal Support Page (Help Center): /us/smarthelp/homeĭetails : When I called PayPal’s customer service number, an automated voice on the other end said: “Customer service representatives may not be available for service. Social Media: Zelle’s Support Social Media team takes inquires via Twitter at from 8 a.m. Note: If you find an error on your bank statement or receipt, Zelle asks that you get in touch no later than 90 days after you discover the issue.Īlso, the company says in its Terms of Service, “If you tell us verbally, we may require that you send us your complaint or question in writing within ten (10) business days.” 90th Street, Scottsdale, Arizona 85260, Attn. Live phone support is not generally available at this time.”Ĭontact Zelle by Mail : You can write to Zelle at this address: 16552 N. Cash App Customer Serviceĭetails : When I called Cash App’s customer service number, an automated voice said: “To contact a Cash team member, please do so through your Cash App or by visiting cash.app/help. If you ever make a mistake sending money through one of these apps, here is how to contact their customer service departments. That means there could be hundreds of people listed in each app - each just one false tap away. One reason for payment mistakes is because Cash App, Zelle and PayPal all let you sync your phone contacts to their apps. ![]() Money expert Clark Howard says if you happen to send money to the wrong person using these apps, “generally, there’s no way to get it back.” And if you’re like me, you have to be careful when you use them, because it’s easy to send money to the wrong person. Here’s How to Contact Cash App, Zelle and PayPalĬash App, Zelle and PayPal are the three payment apps I have downloaded on my phone. In this article, we’re going to show you how to contact Cash App, Zelle and PayPal. It’s easy to send money but not so easy to get help. If you’ve ever tried to reach the customer service department at one of the popular money payment apps, you know how difficult it can be. ![]()
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